3 Steps to Calling Google AdWords for Phone Support
By calling Google AdWords for phone support, you can virtually get all of your AdWords questions answered in a short amount of time. It’s true, just Google it.
Whether you are looking for help with Google AdWords, Google Analytics, or Google My Business (formerly Google Places), you can call Google to get you on the right path.
To receive phone support for your internet marketing campaign, all you need is an AdWords account with a valid customer ID. Keep in mind, phone support is available Monday through Friday from 9am to 8pm ET.
Step 1: Get Started by Giving Google Your Digits
Before you can speak with a Google AdWords specialist, you are going to need to enter your digits. Your ten digit customer ID number is located at the top right hand corner of any page in your AdWords account.
Step 2: Select the Type of AdWords Support You Need
After you’ve been identified, you will then have the option to select which department you need help from. Choose the type of support you need by pressing the following:
Press 1 for Google AdWords – Google AdWords is the go-to place for all things pay-per-click (PPC). Through paid advertising, you are able to create ads that direct users to your website when they click. Whether you are a marketing firm managing your clients’ PPC accounts, or a business managing your own, call AdWords support if you have questions about the following:
- Billing or payments
- Policy decisions and updates
- Pay-per-click set up
- Ad performance and ways to improve campaigns
Press 2 for Google Analytics – There are so many things to know and learn about Google Analytics. It is a great tool for search engine optimization (SEO) and marketing, as it provides important statistics and insights for businesses. Reach out to AdWords support if you have a tendency to get lost in Google Analytics, or just have a general question in regards to:
- Account set up
- Managing accounts and users
- Report data
- Tracking performance
Press 3 for Google My Business – Use Google My Business to make sure your company is found in search, maps, and Google+ through local internet marketing. Not only is it a way for you to stay in touch with your customers online, but it also connects you with people who are looking for your business or products. Contact Google My Business for assistance with:
- Updating your business information
- Claiming ownership or verifying a listing
- Getting rid of duplicate listings
- Managing multiple business locations
Step 3: Finish by Completing a Short Survey
After that, the Google AdWords specialist who helped you may ask you to complete a short survey over the phone. Yes, another survey. Be sure to support your specialist in return and take it. Your feedback is valued and an important step in improving the process for the next time you call!
Didn’t Get the Answer You Were Looking For?
If you didn’t get the answer you were looking for, don’t panic! A Google AdWords specialist will follow up with a phone call or email that offers a resolution to your issue. Remember to provide them with a good contact number and email address. They are there to help!
For more information on the search engine marketing (SEM) services that WebTek provides, contact us today!