Setting Up Email on Your Computer

Setting Up Email On Your Computer

To setup your computer to send/receive email, you must already have the email account created in your Control Panel. You will need the following information when following the step by step instructions below for your email program.

Required Information

  • Username: user@yourdomain.com (your full email address).
  • Password: use whatever password you were assigned.
  • Incoming Mail Server:  Use mail.yourdomain.com (replacing yourdomain.com with your domain name).
    • Use SSL on port 993 (IMAP) or port 995 (POP)
  • Outgoing Mail Server:  Use mail.yourdomain.com (replacing yourdomain.com with your domain name).
    • Use SSL on port 465
    • “My outgoing (SMTP) server requires authentication” – Yes

Setup Instructions

Microsoft Outlook Microsoft Outlook

First Steps

  1. In Outlook 2013 and newer click on File > Account Settings > Account Settings
  2. Click on New (right above account names)
  3. Choose Email Service: Click IMAP or POP, click Next
  4. Click Manually configure server settings, click Next
  5. Click Internet E-Mail, click Next

User Information

  1. Your Name: Enter your name as you want it displayed when you send an email
  2. Email Address: Enter your email address.

Server Information

  1. Account Type: IMAP or POP (IMAP is preferred)
  2. Incoming Mail Server: mail.yourdomain.com
  3. Outgoing Mail Server: mail.yourdomain.com

Login Information

  1. User Name: Enter your FULL email address
  2. Password: Enter your password
  3. Remember Password: Check
  4. Require login using SPA: Do NOT check
  5. Click more Settings

More Settings – General Tab

  1. Edit the Mail Account name as necessary
  2. Organization: Enter your company name
  3. Reply Email: Type in your full email address
  4. Purge Options: Leave unchecked.

More Settings – Outgoing Server Tab

  1. My outgoing server requires authentication: Yes
  2. Use same settings as my incoming: Yes

More Settings – Advanced Tab

  1. Incoming server Port: Use “993” for IMAP, and use “995” for POP3
  2. Use the following type of encrypted connection: SSL/TLS
  3. Outgoing server Port: 465
  4. Use the following type of encrypted connection: SSL/TLS
  5. Click Okay
  6. You can click Test Account Settings to see if successful. If not, check the steps again.
  7. Click Next > Finish.

Outlook 2013 Visual Reference

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Mac Mail Logo Mac Mail

First Steps

  1.  Click on the Mail application icon to open
  2. At top of screen, click on Mail > Preferences
  3. Click on Accounts tab (next to General)
  4. On the bottom left, click the Plus sign to create a new account (To modify an account, click on the existing account on the left pane)
  5. Enter in your Name (as you want it to be displayed when others receive your email), your email address and your password. Click continue.

Incoming Mail Server

  1. Account Type: POP3 or IMAP (POP3 is standard, but IMAP is preferred for use across multiple devices)
  2. Description: Type in a description for this account (internal use only)
  3. Incoming Mail Server: mail.yourdomain.com
  4. User Name: Enter your FULL email address
  5. Password: Enter your password
  6. Click Continue

Incoming Mail Server Information

  1. Use Secure Sockets Layer (SSL): Yes
  2. Authentication: Password
  3. Click Continue

Outgoing Mail Server

  1. Description: Type in a description for this account (internal use only)
  2. Outgoing Mail Server: mail.yourdomain.com
  3. Use only this server: Yes
  4. Use Authentication: Yes
  5. User Name: Enter your FULL email address
  6. Password: Enter your password
  7. Click Continue
  8. You may get a warning, kindly disregard. Click Create.

Mac Mail visual reference

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mail-icon Windows Mail

Windows Mail Set up

Please Note: Webtek does not recommend using the Windows Mail program for business purposes.  While it is possible to use, Windows Mail is intended to be a personal email communications solution, and not as a professional email solution.

Follow these few steps in Windows Mail to set up your account:

  1. Click on the Settings icon (gear) > Manage Accounts > Add Account.
  2. A new window will open.  Select “Other Account” from the list.
  3. Enter your Email address, Full Name, and Email Password.
  4. Click “Sign In” and you’re done!

Note: If your account setup fails, please double check your email and password for typos.

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