Email on iPhones/IOS Devices

Having trouble setting up your email on your iPad or iPhone?

iPhone/iPad

To setup your iPhone/iPad to use email, you must already have the email account created in your Control Panel. You will need the following information when following the step by step instructions below. The video above will also be of help.

Required Information

Username: user@yourdomain.com (your full email address)
Password: use whatever password you were assigned
Incoming Mail Server: mail.yourdomain.com (replace yourdomain.com with your domain name)
Outgoing Mail Server: mail.yourdomain.com (replace yourdomain.com with your domain name)
Authentication: The outgoing mail server will require password authentication to send mail. The incoming does not.

Getting Started

Go to Settings > Mail, Contacts, Calendars > Add Account
Select “Other”
Click Add Mail Account
Name: Enter your name
Email: Enter your full email address
Password: Enter your password
Description: Give a short description to this email account
Click Next
Choose IMAP (syncs better), unless you prefer the traditional POP type.

Incoming Mail Settings

Host Name: mail.yourdomain.com
Username: Enter your FULL email address
Password: Should already have your password there

Outgoing Mail Settings

Host Name: mail.yourdomain.com
Username: Enter your full email address
Password: Enter your password again
Click Next
You’ll may get Verify Server Identity warnings, just hit continue until they go away.
Click Save

Troubleshooting / Additional Notes

To troubleshoot/edit/check settings, go to Settings > Mail, Contacts, Calendars … and click on the account you want to check. The most common settings in addition to what is covered above are shown below:

Outgoing Mail Server Settings

Use SSL should be turned on
Authentication is set to password
Server Port: 465 (or 587 should work too)

Advanced Settings

Incoming Settings – Use SSL should be turned on
Incoming Settings – Authentication is set to password
Incoming Settings – IMAP Prefix – leave empty
Incoming Settings – Server Port: 993