Setting Up Email on Android

Having trouble setting up your email on your computers & devices?

Setting Up Email On Your Android Device

To setup your Android device to send/receive email, you must already have the email account created in your Control Panel. You will need the following information to continue.

Required Information

Username: user@yourdomain.com (your full email address)
Password: use whatever password you were assigned
Incoming Mail Server: mail.yourdomain.com (replace yourdomain.com with your domain name)
Outgoing Mail Server: mail.yourdomain.com (replace yourdomain.com with your domain name)
Authentication: The outgoing mail server will require password authentication to send mail. The incoming does not.

Setting up email on a Samsung device

  • 1. Open your device's email application (Menu > Settings > Accounts > Add account > Email)
  • 2. Enter your Email Address and Password
  • 3. If you want this to be your default email account, click the corresponding checkbox.
  • 4. Click Manual Setup
  • 5. Choose IMAP (syncs better), unless you prefer the traditional POP3 type.

Incoming Mail Settings

  • 6. Username: Enter your full email address
  • 7. IMAP Server: mail.yourdomain.com
  • 8. Security Type: SSL (might be displayed as SSL/TLS)
  • 9. Port: 993 (If you chose POP3, make the port 995)
  • 10. IMAP Path Prefix: (leave go)
  • 11. Click Next

Outgoing Mail Settings

  • 12. SMTP Server: mail.yourdomain.com
  • 13. Security Type: SSL (accept all certificates)
  • 14. Port: 465 or 587
  • 15. Require Sign-In: Yes
  • 16. Username: Enter your full email address
  • 17. Password: enter your email password
  • 18. Click Next

Options

  • 19. Set options as you desire, below are recommendations:
    Period to Sync: 2 Weeks
    Sync Schedule: Every hour
    Peak Schedule: Every hour
    Sync Email: Yes
    Send as Default: If this is your main email address, then yes.
    Notify when Email Arrives: Yes
    Automatically Download Attachmend on Wi-Fi: No
  • 20. Click Next
  • 21. Name the Account (whatever you desire)
  • 22. Enter Your Name (as you want it to appear when you send email)
  • 23. Click Done
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Setting up email on a Nexus

  • 1. Open your device's email application (Menu > Settings > Accounts > Add account)
  • 2. Choose IMAP (syncs better), unless you prefer the traditional POP3 type.
  • 3. Type in your Email Address
  • 4. Click Manual Setup
  • 5. Choose IMAP (syncs better), unless you prefer the traditional POP3 type.
  • 6. Type in your Password

Incoming Mail Settings

  • 7. Username: Enter your full email address
  • 8. Authentication: Should be set to password, with the password you just entered.
  • 9. Server: mail.yourcompany.com
  • 10. Port: 993 (If you chose POP3, make the port 995)
  • 11. Security Type: SSL (may be displayed as SSL/TLS)
  • 12. IMAP Path Prefix: (leave go)
  • 13. Click the next arrow

Outgoing Mail Settings

  • 14. SMTP Server: mail.yourdomain.com
  • 15. Port: 465 or 587
  • 16. Security Type: SSL/TLS (accept all certificates)
  • 17. Require Sign-In: Yes
  • 18. Username: Enter your full email address
  • 19. Password: enter your email password
  • 20. Click the next arrow

Options

  • 21. Set options as you desire, below are recommendations:
    Sync Frequency: Every hour
    Notify when Email Arrives: Yes
    Sync Email from this Account: Yes
    Automatically Download Attachmend on Wi-Fi: No
  • 22. Click Next
  • 23. Name the Account
  • 24. Enter Your Name (as you want it to appear in recipient's inboxes)
  • 25. Click the next arrow.
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Troubleshooting / Additional Notes

To troubleshoot/edit/check settings, go to Menu > Settings > Accounts > Email > Settings, and select the corresponding account to edit. The most common settings in addition to what is covered above are shown below:

More Settings > Outgoing Mail Server Settings
1) Security Type: SSL (accept all certificates)
2) Server Port: 465
3) Username: Use your FULL email address

More Settings > Incoming Mail Server Settings
1) Security Type: SSL (accept all certificates)
2) Server Port: 993
3) IMAP Path prefix: Leave blank

Security Options
1) Encrypt All: Yes, if problematic select No
2) Sign All: No
3) Key Management: None

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