Support

If you are an existing client in need of a website update, special request or other support issue our Support Team can help.

Request an Update to Your Website

Here at WebTek, we have a stellar support team whose sole responsibility is to assist clients who need website updates done or that need technical help.  If you are frustrated with the support you get elsewhere, it will be like a breath of fresh air to get timely responses and quality work. Most smaller website requests are finished within 3 business days.  If your request is larger, we can quote a price and lead time. If it’s a complete website rebuild, please contact our sales staff for a complete strategic consultation.  Our support team charges $90/hr in ½ hr increments, so if you something that only takes 30 minutes, you will only be charged $45.

Support Request Form

WordPress Support

Yeah, we know WordPress very well. WordPress is the #1 content management system in the world and is our go-to development platform of choice. We have an online resource section dedicated to helping you become more familiar with your WebTek WordPress site.

WordPress Support

Having Email Issues?

If WebTek handles your email and you are having email issues, please reference the Email Help links. They should provide enough help for you to setup and troubleshoot common email problems.

If you need further email assistance you may fill out the support request form or call our Support Team at 717-859-3250. Resources online are free. If you need phone assistance, you may be charged for I.T. help.

Get Email Help

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Remote Support

We can login to your computer and take over your screen to literally see what you see to help us troubleshoot and resolve whatever technical issues you are having. You would first need to call our Support Team at 717-859-3250x5 to begin the process. Then you will need to click on the appropriate PC or MAC button to run the software for your computer.

Teamviewer Remote Support