WebTek Website Support
- Support is available by phone and email.
- Monday-Friday, 8:00 AM – 4:15 PM EST
If you have questions or need personalized assistance, our team is just a call away!
Call Us for Support
Existing Clients in Need of Website Support
Here at WebTek, we have a stellar support team whose main responsibilities are to assist WebTek clients in need of email or website help. We’re here to help you with website updates, website maintenance, technical assistance, WordPress help or whatever else we can do to help you along with the service you received from WebTek.
Most small web support requests or minor updates are finished within 3 business days and charged at $90/hr in ½ hr increments. Larger requests will often be quoted and given an expected lead time.
Reliable Website Support When You Need It

Email Help
For existing clients only. We can help setup and troubleshoot your email accounts and provide technical assistance. However, we also offer a library or easy-to-follow resources to get you up and running even quicker.
Get Started
Website Updates
Need us to update something on your website or have a series of requests you need done? We’re here to help.
Request Support
WordPress Resources
Looking for some WordPress help? We compiled some good resources of common questions and answers for you.
Learn MoreFrequently Asked Questions (FAQs)
First be sure you have internet access. Can you access other websites for sure? If you cannot, it could be you simply do not have internet. Reboot your internet router and try again. If the problem persists, contact your internet service provider (Comcast, Windstream, Verizon, Blue Ridge, Frontier, etc.).
If you have internet access and can see other web pages, then it most likely is because you got blocked by our server firewall. This can happen if you or someone from your office tried logging in too many times unsuccessfully. This throws a red flag to our firewall and it blocks your access. In that event, go to www.whatismyip.com, record your IP number and call/contact us to remove the block. Then verify your login information is correct or reset your password in your control panel.