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Setting Up Email On Android

Having trouble setting up your email on your computers & devices?

Setting Up Email On Your Android Device

To setup your Android device to send/receive email, you must already have the email account created in your Control Panel. You will need the following information to continue.

Required Information

Troubleshooting/Additional Notes

To troubleshoot/edit/check settings, go to Menu > Settings > Accounts > Email > Settings, and select the corresponding account to edit. The most common settings in addition to what is covered above are shown below:

More Settings > Outgoing Mail Server Settings

  1. Security Type: SSL (Accept all certificates)
  2. Server Port: 465
  3. Username: Use your FULL email address

More Settings > Incoming Mail Server Settings

  1. Security Type: SSL (Accept all certificates)
  2. Server Port: 993
  3. IMAP Path Prefix: Leave blank

Security Options

  1. Encrypt All: Yes, if problematic select No
  2. Sign All: No
  3. Key Management: None
samsung logo black transparent Samsung

Setting up email on a Samsung device

  1. Open your device’s email application (Menu > Settings > Accounts > Add account > Email)
  2. Enter your Email Address and Password
  3. If you want this to be your default email account, click the corresponding checkbox.
  4. Click Manual Setup
  5. Choose IMAP (syncs better), unless you prefer the traditional POP3 type.

Incoming Mail Settings

  1. Username: Enter your full email address
  2. IMAP Server: mail.yourdomain.com
  3. Security Type: SSL (might be displayed as SSL/TLS)
  4. Port: 993 (If you chose POP3, make the port 995)
  5. IMAP Path Prefix: (leave go)
  6. Click Next

Outgoing Mail Settings

  1. SMTP Server: mail.yourdomain.com
  2. Security Type: SSL (Accept all certificates)
  3. Port: 465
  4. Require Sign-In: Yes
  5. Username: Enter your full email address
  6. Password: enter your email password
  7. Click Next

Options

  1. Set Options as you desire, below are recommendations
    1. Period to Sync: 2 Weeks
    2. Sync Schedule Every hour
    3. Peak Schedule: Every hour
    4. Sync Email: Yes
    5. Send as Default: If this is your main email address, then yes.
    6. Notify when Email Arrives: Yes
    7. Automatically Download Attachments on Wi-Fi: No
  2. Click Next
  3. Name the Account (whatever you desire)
  4. Enter Your Name (as you want it to appear when you send email)
  5. Click Done
Close
nexus logo Nexus

Setting up email on a Samsung device

  1. Open your device’s email application (Menu > Settings > Accounts > Add account)
  2. Choose IMAP (syncs better), unless you prefer the traditional POP3 type.
  3. Type in your Email Address
  4. Click Manual Setup
  5. Choose IMAP (syncs better), unless you prefer the traditional POP3 type.
  6. Type in your Password

Incoming Mail Settings

  1. Username: Enter your full email address
  2. Authentication: Should be set to password, with the password you just entered.
  3. Server: mail.yourcompany.com
  4. Port: 993 (If you chose POP3, make the port 995)
  5. Security Type: SSL (may be displayed as SSL/TLS)
  6. IMAP Path Prefix: (leave go)
  7. Click the next arrow

Outgoing Mail Settings

  1. SMTP Server: mail.yourdomain.com
  2. Port: 465
  3. Security Type: SSL/TLS (Accept all certificates)
  4. Require Sign-In: Yes
  5. Username: Enter your full email address
  6. Password: enter your email password
  7. Click the next arrow

Options

  1. Set options as you desire, below are recommendations:
    1. Sync Frequency: Every hour
    2. Notify when Email Arrives: Yes
    3. Sync Email from this Account: Yes
    4. Automatically Download Attachment on Wi-Fi: No
  2. Click Next
  3. Name the Account
  4. Enter Your Name (as you want it to appear in the recipient’s inboxes)
  5. Click the next arrow
Close